Payment Options

Southside Electric Cooperative offers a variety of options for you to choose from when paying your electric bill.  Please select the one that is most convenient for you.

Autopay

  • Set up a recurring payment using a debit/credit card. Payments can also be drafted from a checking or savings account.

By Phone

  • Payments can be made by phone using the Interactive Voice Recognition system (IVR) 24 hours a day, 7 days a week. There are no additional fees or charges to use this service. You will need your phone number or account number, along with your PIN.

Mobile App

  • Download the mobile app ‘SmartHub’ and find your local electric cooperative. Either set up your account or call a member service representative to help guide you.

Online

  • Set up a new online account using SmartHub or log in to make a payment with your existing account.

One-Time Payment

  • No account registration required.
  • Account number and last name or business name will be required to make payment.

Offices

  • Make a payment at any of our locations.
    • 1712 West Virginia Ave, Crewe, VA map
    • 3491 Dearing Ford Rd, Altavista, VA map
    • 2370 Emanuel Church Rd, Powhatan, VA map
    • 19416 Carson Rd, Dinwiddie, VA map

Vanilla Pay

  • Make a cash payment using the barcode on the back of your billing statement or on your mobile app at any one of the following locations. A $1.50 service fee applies.
    • Dollar General
    • CVS
    • Family Dollar
    • Walmart
    • Walgreens
    • Sheetz
    • 7-Eleven
    • Royal Farms

Kiosks

  • Make a payment at any of our locations. No checks are accepted in any of our kiosks.
    • 1712 West Virginia Ave, Crewe, VA map
    • 3491 Dearing Ford Rd, Altavista, VA map
    • 2370 Emanuel Church Rd, Powhatan, VA map
    • 19416 Carson Rd, Dinwiddie, VA map map

Night-Drop Boxes

  • Make a payment drop at any of our locations.
    • 1712 West Virginia Ave, Crewe, VA map
    • 3491 Dearing Ford Rd, Altavista, VA map
    • 2370 Emanuel Church Rd, Powhatan, VA map
    • 19416 Carson Rd, Dinwiddie, VA map map

Bill-Pay or Third-Party Services

  • If you elect to use a bill-pay system or third-party service to complete your payment, these payments may take several days to complete compared to our standard options.

Payment Types Accepted

  • Bank account – checking or savings
  • Check
  • Cash
  • Mastercard
  • VISA
  • Discover